The cancellation policy for Complete Pelvic Floor Physiotherapy states that we require 24 hours’ notice of a cancellation. If a client answers yes to a text or confirm verbally and fails to attend; a “no show” will be charged for Physiotherapy of $60.00.
Clients who fail to attend 3 appointments will require payment upfront for any subsequent appointments booked. Pre-payment can be made via credit card over the phone at the time the appointment is made in the clinic.
If you have any questions regarding these changes please contact Jennifer Sant, Receptionist.